Desktop To Go's attempts to communicate with Outlook have failed (error ^ERR). Desktop To Go has searched your system for the cause of the failure, but has been unable to identify it.
Desktop To Go is attempting to communicate with Outlook, but Outlook is not responding as expected. We have found that the vast majority of Outlook communications problems are resolved by uninstalling and then reinstalling Outlook. Simply reinstalling Outlook, without first uninstalling, has never resolved one of these problems.
We believe that the underlying cause of this problem is mismatched MAPI components, likely resulting from installing, upgrading, reinstalling, or uninstalling Microsoft applications, particularly Internet Explorer, Outlook/Office, and even Windows itself. Many times, these problems are triggered by such a change, and again they are almost always corrected by an uninstall/reinstall.
Uninstalling Outlook does not remove your data. Think of it as similar to uninstalling Word or Excel, which removes the program but not your Word documents or Excel spreadsheets. If you prefer to make backup copies of your data first just to be safe, you will find backup tips at
If you want to resolve this problem as quickly as possible, please try uninstalling and then reinstalling Outlook. After that, if you continue to have problems, try uninstalling and then reinstalling Desktop To Go.
If you'd prefer not to uninstall/reinstall Outlook without first exhausting all other possibilities, please see our web site. We are continuing to look into this problem area and may very well have more information now than we did at the time of this release.
If the problem persists, please report an incident to the Desktop To Go Engineering Dept and we will work with you until the problem is resolved. See the bottom of this message for instructions on submitting an Incident.
